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Compliance

NCA affordability assessment: what South African credit providers must document

Under the National Credit Act, a credit provider must genuinely assess whether a consumer can afford the credit before granting it. Courts have been clear: the affordability assessment is a substantive obligation, not paperwork.

By the APEX Enterprise product & compliance teamGuide last reviewed 18 August 2026Reviewed by Intermediate Data Systems (Pty) Ltd

What the obligation actually requires

Verified income, documented obligations, and a forward-looking discretionary income calculation. A credit provider that processes an assessment without genuinely assessing affordability has satisfied nothing at all.

Pre-screening as the first gate

NCA pre-screening enforces your minimum criteria — for example R1m minimum turnover and 3+ active supply clients — at application stage. The rule cannot be bypassed.

An auditable risk score

A weighted risk engine — credit score 40%, financials 30%, industry risk 20%, collateral 10% — produces a reproducible score and credit risk profile you can see, defend and adjust.

Run the 12-point readiness check

A scored report naming your compliance gaps — and the control that closes each.

Start the readiness check

Common questions

Asked straight.

Granting credit without a proper affordability assessment is reckless lending — an offence under the NCA with serious consequences.